Product Review

Great company - Great product!

Rating:

What was your concern with this review?

I've been using a solid wheel rollator walker for 3 years. I wish I'd known about Trionic from the start! My old rollator broke for the second time in 2 years. They claimed it was an all-terrain rollator, but it obviously couldn't keep up with me as the same part kept breaking. This time, I couldn't even get it repaired because of the global shipping crisis. That's how I stumbled across Trionic - I was desperately looking for a replacement walker that was manufactured in Europe in the hopes that delivery wouldn't be hampered by the shipping crisis. I emailed Trionic to confirm they weren't having shipping delays and was shocked to receive a reply directly from Johan, one of the founders, who reassured me that delivery would be unaffected.

I decided that instead of going with one of the Trionic rollators, I was going to order a Veloped Trek 14er M. It arrived in days and all of the accessories I'd ordered arrived already installed, which was a bonus.

From my very first spin around my very muddy garden - I knew the Veloped was a game-changer. Hand on heart, one of my first impressions (as I easily crossed muddy, boggy, grass and then took it up and down every kerb and obstacle that I could find) was that the Veloped feels like it was designed by someone that needs to use mobility equipment - or someone who loves someone that does. The Veloped has made me realise that some of the exhaustion, pain, and difficulties that made me need to stop to rest so often with my old rollator were due to its difficulties handling obstacles - needing to be lifted or twisted around or over them, and also the massive amounts of vibrations transferred through the rollator to the user when crossing any sort of textured surface - be it brick-paved, gravel, or cobblestone. And it was painful when something as small as a pebble could bring you to a violent stop by locking up one wheel. Using the Veloped, there's a massive improvement in the amount of vibration transferred to the user. The front wheel design is excellent for getting over obstacles - and not needing to search for and use a dropped kerb reduces how much walking is required if there isn't one readily accessible. I don't need a ramp to get up the (low) steps to get into my house anymore. The Veloped and its sliding seat also encourage me to walk more upright and feel more like I'm walking normally, not like I'm pushing something in front of me like rollators often do, and that has improved my posture while walking.

The customer service has been great. Delivery was great and even the packaging, user manual, laminated quick reference info, and letter from the founders felt premium. The product is great. I have already recommended it a few times to people trying to use a rollator to maintain an active life because it likely would be a better fit for their lifestyles.

My only criticisms:
-It *will* fold down narrower than its narrowest locking position. It would be nice to be able to lock it securely in its narrowest position especially when travelling. It just seems like it works to be less likely to be damaged in transit that way.
-The seat is quite narrow. With the maximum weight capacity of the Veloped, you'd think that there was at least one model available for those with broader hips and bums. This is the main complaint I hear about the Veloped so I know that it's not just me that finds it pretty snug and not something that I would like to sit on for long periods of time. However, I have seen many people strap a folding chair to the side of the Veloped so they do have a comfortable seat they can use when they reach their destination or for a longer rest. It would just be nice if that weren't necessary.

Ilene

Product Reviews    

  • Life-Changing…

    I bought this for my 82 yr old mother. She loved to walk in the countryside and on wooded paths, but concern about balance had really slowed her down and she complained she could only walk 1 mile and needed to take breaks. I gave her the Veloped as…

  • Walker Veloped Trek 12er M green/black/orange…

    My review: this is now my third walker and at the same time my best. Since I have two dogs, I am going outside at least three times a day,
    I only drive off-road, that means on rough and difficult field and forest paths, it also goes only up and down…

  • A great product.…

    I am 93 and was always a lively walker until a problem with my legs occurred a few years ago. That resulted in my walking with a stick - not very satisfactory. Rollators are not so common in the UK, and when my Swedish relative suggested one, I r…

  • Simply AMAZING…

    I ordered it last weekend, and the Veloped arrived on Wednesday. It's very easy to assemble. And most importantly, it's a joy to ride over rough terrain. My husband and I immediately chose a challenging route: cobblestones, grass, fields, roots. No p…

  • Fantastic…

    Wonderfully easy to push and a real help in getting exercise. Love it! Colin…

  • Trionic Veloped Hunter…

    Very excellent service, highly recommended; the company is very accommodating. The Veloped is great!!!!…

  • Walking whereever you want…

    There are many little towns in Germany, where the pavements are cobblestone. The Trionic Veloped makes it easy to walk around. The wheels are the best you can have, also for walking in the woods and fields.…

  • Ladies and gentlemen……

    Ladies and gentlemen, I am very satisfied with my Veloped, it has fulfilled all my wishes. No extreme conditions in the mountains and big obstacles could stop me.
    The seat is not optimal because the arch is not round and too hard.…

  • We are very happy with our Veloped.…

    Very satisfied. We are very happy with our Veloped.

    Best regards, Matthias Schläfer…

Subscribe to our newsletter!

"> ?>