Product Reviews – What Trionic users say about their rollators

Find out what genuine rollator customers have said about their purchases and shopping experiences at Trionic. We try our hardest to make each and every customer happy!

  • We are very satisfied

    My husband is the one who 'walks' with the Veloped and the Walker (bought second-hand). He has no problems with the Walker. As for the Veloped, he would like the handles to be a little further back in order to have more leg room. Is it possible to make an extension?

    I would love to find a way to make sure that when the Veloped is folded... it stays closed. At the moment I am making it work with a dog collar between the two vertical bars. I found this idea in the Facebook group.

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  • Superb product.

    I love my Veloped Sport 14er M. Without it I would struggle to even go out. Yes, they are expensive, but what price do you put on your health? I mostly use it to walk round our town but I have used it in my local wood where it was great. I recently used it on a pebble beach with no problems. It certainly does climb kerbs very well. It is very easy to remove the wheels to put in a car. Lots of people talk to me about it as it stands out. My only minor quibble is why not have linked brakes? Going downhill would be so much easier. This however is a very minor problem. I would recommend anyone with walking problems to splash out and buy one and enjoy it.

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  • A Dream Machine

    I spent many, many hours at the Trionic facebook group, asking questions, reading all member comments about every aspect of the Veloped. I placed my order for the 12" Tour version based on those glowing and also quite candid reviews. As it transpired, every good thing posted about the Veloped turned out to be true. This rollator was easy to assemble, and i am tragically bad at assembling, it is solid, and stylish, balances beautifully over (for me) tricky terrain. It has made my fuller outdoor life possible. I can't recommend it more highly, even at the breathtaking Australian price of $3000. I would also like to mention the superb after-sales service of the Aussie Trionic rep David Zohs. I emailed the dumbest questions ( where is the lock I ordered? Oh, there it is, factory attached!). David followed up by phone immediately, twice. Such impressive support means a lot when you live in my far-away country. Six stars to Trionic support.

    For anyone reading this review, I suggest that you build up your use of the Veli more slowly than I did. I raced around for two hours on the first day, and my underused shoulder and leg muscles complained bitterly the next. I needed a more sensible, realistic approach, more like 15 minutes a day for two weeks to achieve some appropriate fitness to be comfortable.

    Complaints: None. If I had any suggestion, it would be a gear change option to slow down the Veli on hills. The brakes work brilliantly, but going downhill, it would be nice to have gear traction.

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  • Velopad is the freedom to go anywhere and everywhere at anytime.

    The Velopad Sport 14er is a transformative experience. Drives like a car with incredible suspension. I took it through a country lane around the roughest area in terms of the pedestrian environment in my home city. The “Rafa terminator” performed like a dream!! Named after my dog/partner Rafael Nadal my walking companion this incredible Velopad is the freedom to go anywhere and everywhere at anytime. The term rollator or walker under sells its real value. Travel the roughest terrain with ease, and silence, no jingle noise to upset you or your friends or in my case Rafa in the middle of your adventures. It’s a worthwhile investment when you consider the freedom it delivers and the independence and dignity we all need.

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  • Mappleton

    The Veloped arrived just in time for our holiday in Mappleton East Yorkshire, allowing me to join Dorothy and Evie on the beach.
    Very pleased with the quality and lightness of the
    eloped and looking forward to many more new adventures.
    Thank you for this fabulous machine

    Tony O'Connor

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  • Getting independence back .

    My walker Walter allows me to do country walks again, room in the basket for a picnic and a waterproof! Much better than walking sticks. I've had lots of compliments and questions from others struggling with their mobility and I explain how good the ordering process was. My only issue has been engaging the spring and hook which secures the seat but I hope it will ease with use. No regrets buying this walker.

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  • Great for all terrains

    I have used Veloped (even gave it a personal name) on trails of various difficulties, and also, on different types of payment. The 14 inch wheels have no problems navigating larger rocks on trails or curbs in the city. I especially liked the front two wheel design, and also, the easy pin design for inserting and removing the wheels. Excellent quality with practical applications. Furthermore, customer service was supreme when answering my questions regarding the folding up of the Veloped cover for transportation. Kudos all around for the quality of the product and the human service when having an issue.

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    Great for all terrains
  • Excellent

    Everything we experienced with Trionic was excellent. The pre-sales advice, the ordering process, communications, delivery and (of course) the product. It's superbly engineered and easily assembled. More than that. it works, we have tried other walkers and none of them them have coped in our large bumpy hilly garden. The Veloped Tour now enables my aunt to walk around her garden twicx a day, something she had not been able to do for a year.

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  • Cork handle for Veloped size L

    Very nice cork handles and comfortable to hold. Very easy to install on the Veloped using the instructional video on the website. The installation only took about 5 minutes and the Veloped also immediately got a nicer look with the cork handles installed.

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  • Walker 14

    After a femur fracture, I am forced to use a walker.
    Following three spinal canal operations, my feet suffer from weakened plantar muscles.
    The walker is easy to handle. The video in the advertisement is true to reality. I chose the cork handles because they are very comfortable for my hands in both warm and cold weather.

    The rehabilitation doctors called the walker a 'Porsche'.

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Product Reviews    

  • Finally a stable rollator…

    Finally a stable rollator that is big enough, doesn't get stuck everywhere and has good brakes. My husband is relieved and enjoys walking more safely with it. Unfortunately, he has fallen several times with previous standard rollators, e.g. getting s…

  • New grips…

    The new grips fit & work perfectly. I found they were easy to install but I do have some mechanical skills.

    I have owned my 12er for about six years and have completed 5 Marathons (26.2 mi) with it. I estimate I have walked nearly 3,500 miles with…

  • My Trionic Trekker 12 came yesterday……

    My Trionic Trekker 12 came yesterday and within 5 minutes had it’s wheels on, a bottle of water in the basket and we were on our first walk off pavement in over 10 years ...wonderful! There were flowers, painted stones someone had left for others to …

  • I am so pleased with my Veloped Trek 14…

    I am so happy that a product like this is around. It helps me walk upright, it helps me keep my balance, and I can sit and rest anytime. It is lightweight, can be folded, and is easy to transport in a small car. I have good experience in restaurants …

  • A life saver!…

    Firstly, the customer service has been faultless, from the advice when ordering my Trionic Veloped, to the immediate response when, after daily use for over 5 years, I needed to order a new seat and basket.

    I have little to no balance, as well as …

  • Excellent customer service…

    On the rare occasions I have had to contact this company they have been so helpful. Advising me how to remove parts etc. Their customer service really is 100 per cent.…

  • There Trionic Walker is the new premium class among rollatorsis really o…

    There is really only one thing to say about my Trionic Walker and that is FABULOUS. The design and engineering are just superb - you have thought of everything. My Trionic has absolutely changed my life I am getting stronger every day.…

  • Ideal for parks and forests…

    Ideal for parks and forests.…

    Veloped Jakt 14er L green/black
    by Ludwig Fürst Löwenstein
  • Increased quality of life…

    Bought a Veloped for my wife who suffered from a joint problem. She is very extremely satisfied. However, I have to buy one for myself too. I'm having trouble keeping up with her on our walks.…

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